Frequently asked questions
FAQS
Whatâs the deal with AISHANI?
Weâre here to end ashiness. Period. AISHANI is body care that hits like skincareâhella hydrating, high-performance vibes, and packed with ingredients backed by science (yep, we did our homework). No sad, sticky lotions. No âsmells like your exâs 3-in-1 body washâ vibes. Just buttery textures and thoughtful formulas that show up for your skin.
Are your products cruelty-free and vegan?
You already know. weâre 100% cruelty-free + veganâbecause your glow should never come with a side of guilt. no harm, just really good skin.
Will AISHANI work for my skin type?
Yes babes. Dry? Oily? Sensitive? Flaky and fabulous? We got you. Our formulas are made to play nice with all skin typesâbut every bodyâs different, so patch test first to keep it cute (and safe).
Whatâs inside your products?
No fluff, just science-backed powerhouses. Sal Butter delivers rich, non-greasy moisture. Chebula + Amla flood your skin with antioxidants. niacinamide smooths, strengthens, and evens things out. Nourishing, brightening, barrier-loving body care that actually does what it says.
How do I get the best results from AISHANI products?
Consistency is queen. Use our products daily (or whenever you need a self-care flex). Follow the directions and let the nourishing formula transform your skin to goddess-level radiant.
Do your products have fragrance?
We definitely bring the scent â but think subtle, seductive, and totally swipe-right-worthy. It's your daily ritual turned divine indulgence.
Whatâs your stance on sustainability?
As we grow, so does our commitment to doing better. our cartons are FSC-certified, and weâre always working to make our packaging more sustainable, less wasteful, and way less trash (in every sense).
Are AISHANI products safe to use on my face?
Yes, we use face-grade activesâbut our formulas are made for the body. Patch test first (always), keep it external, and store somewhere cool (under 30°C) so your products stay cute and effective.
SHIPPING & RETURNS
Can I return a product if it doesnât work for me?
At AISHANI, your safety and satisfaction are everything to us. Because our products are cosmetic in nature and designed with the utmost care for your skin, weâre unable to offer refunds on products that have been opened or used.
If your order arrives damaged or defective, donât worryâweâve got your back! Shoot us an email at hello@aishanibeauty.com with your order confirmation number in the subject line. Be sure to include clear photos (or a video, if necessary) of the product and the issue, and weâll sort it out for you. Read more about our Refund Policy here.
Do you ship worldwide?
Right now, AISHANI only ships within Australia. But weâre dreaming big, and main character energy knows no borders, so stay tuned as we work to bring AISHANI to even more places in the future!
For any shipping inquiries, feel free to contact us at hello@aishanibeauty.com. Weâre here to help!